Privacy Policy
Last updated: 2026-10-05
Data we process
Crazy Tower Casino processes account, device, payment and support information needed to run the service for players in Australia. That typically includes identity details provided at registration, login metadata, cashier activity and messages sent to support.
Purpose
Data is used for account access, fraud and security checks, payment processing, customer support and legal obligations linked to the Malta Gaming Authority (MGA) licence held by the operator Tower Gaming. Data is not described here for unrelated marketing beyond what the account settings allow you to control.
Sharing
Information may be shared with payment providers, identity-check partners and regulators when required to operate the casino or meet compliance duties. We do not invent additional recipients beyond parties needed for those functions.
Retention and security
Records are kept for as long as the account remains active and for any longer period required by licensing or anti-money-laundering rules. Access to player data is limited to staff and processors who need it for their role.
Requests
Players can ask about stored data, corrections or account closure through support@crazytower-casino-aus.com. Some records may need to be retained where the licence or financial rules require it even after a closure request.